FieldLog · ByldGo
Privacy Policy
How FieldLog collects, uses, stores, and shares information across the mobile app, admin portal, and related services.
Overview
FieldLog is a product of Russell Financial LLC, doing business as ByldGo ("ByldGo," "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and share information when you use the FieldLog mobile app, fieldlog.byldgo.com, tryfieldlog.com, and related services (the "Service"). By using the Service, you agree to this policy.
Who This Policy Covers
FieldLog is used by GC Admins (billing), GC Admins, GC Team Members, Subcontractors ("Subs"), and Viewers. What we collect depends on your role and how you use the Service.
GC Admin (Billing) — the billing owner. Full control of company settings, billing, users, projects, and company-wide visibility. Operational logs for a project are managed by the admin responsible for it. Fits: owner/principal of the GC company, or whoever handles the subscription.
GC Admin — company/project administrators. Manage projects, users, assignments, and logs, scoped to their assigned project(s); no billing access. Fits: project executives, PMs, senior superintendents, office administrators.
GC Team Member — GC field and project staff. Submit Field Reports, complete tasks, upload project photos. Fits: superintendents, assistant supers, field engineers, and other GC employees.
Subcontractor — outside trade companies with limited project access. See and manage only their own assigned work; can’t see other subs. Fits: trade partners — electrical, plumbing, framing, concrete, etc.
Viewer — people outside the day-to-day work who need to read the official record. Read-only access to one project’s submitted Daily Logs, photos, and documents, with export, through a personal link and a verification code sent to their email; no account or password. Viewers do not see Field Reports. Fits: property owners, lenders, investors, consultants.
What We Collect
We collect account information (name, email, company, role), project and log content (voice recordings, transcripts, photos, text, signatures with timestamp and account ID), and project location/address for weather snapshots. We do not track your device's real-time GPS.
Billing is handled by Stripe — we do not store your full card number. We receive limited billing metadata (subscription status, plan, renewal date, Stripe IDs).
We also use processors including OpenAI (transcription and structured logs), Open-Meteo (weather by location/date only), Supabase (database/auth), and Resend (transactional email). We automatically log basic technical data (device type, app version, IP, timestamps, errors) for security and troubleshooting.
Voice Recordings & AI Processing
FieldLog is voice-first. When you record a Field Report or a Project Update, we store the original audio recording alongside the AI-generated transcript and structured output, and keep it for as long as your subscription or Archive plan is active. Voice recordings are sent to OpenAI (Whisper + GPT-4o) to generate transcripts and structured log content. The text of a project’s Field Reports and Project Updates for a day is also sent to OpenAI (GPT-4o) to draft that day’s GC Daily Log for the GC Admin to review. We do not sell personal information or use your project content to train AI models beyond generating your own logs.
How We Use Your Information
We use your information to create and maintain accounts, generate AI-assisted Field Reports and Daily Logs, attach weather data, maintain audit trails and sealed records, process payments, send transactional emails (invites, Viewer links and verification codes, payment notices), provide support, prevent fraud and abuse, and improve the Service.
Sealed Records & Data Retention
Filed logs are sealed and immutable — they cannot be edited or deleted by any user, including GC Admins. Corrections are made only through a linked Amendment, which is a new record attached to the original; the original is never overwritten. Messages and activity feeds are also immutable once posted.
Your data is not kept forever. If you cancel, your account moves to read-only mode — you can still log in, view, and export everything. If you do not reactivate or switch to our low-cost Archive plan within 90 days of cancellation, your data — including sealed records, photos, and voice recordings — is permanently deleted. We email you before that happens.
Names and email addresses on sealed records are retained as part of the legal record for as long as the underlying data is, and are not eligible for individual or selective deletion.
Data Security & Viewer Access
We use industry-standard measures including TLS encryption in transit and encrypted storage at rest (via Supabase), plus role-based access controls. No system is perfectly secure.
Viewers reach a single project through a personal link. The link alone does not open it: the Viewer must confirm the email address the link was sent to by entering a one-time code we email to that address. A browser that has been verified is remembered for 30 days. The GC can remove a Viewer’s access at any time, which ends it immediately. We record when a Viewer opens a project and what they view or export, and show that to the GC. Keep links and codes confidential.
Your Rights & Choices
Depending on your location, you may have rights to access, correct, or request deletion of personal information (name, email, account profile). These rights are subject to sealed-record limitations — we cannot delete individual sealed logs, recordings, audit entries, or the names and emails tied to them while that record still exists.
California residents may have additional CCPA rights; EU/UK residents may have GDPR rights where applicable. Contact hello@byldgo.com to make a request.
Children's Privacy
FieldLog is a business tool for adults in professional contexts. It is not directed at children and we do not knowingly collect information from children under 13 (or the relevant minimum age in your jurisdiction).
International Users & Changes
FieldLog is operated from and primarily intended for use in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. We will update the "Last updated" date and notify GC Admins by email for material changes.
Contact
Questions about this Privacy Policy or your data: hello@byldgo.com